Staff Software Engineer - Accounts

What You'll Do

NetDocuments is the platform legal professionals trust with their most sensitive work. As we continue evolving from a system that stores legal work to one that understands and connects it, the systems responsible for identity, authentication, and authorization have become more critical than ever. We're looking for a Staff Software Engineer to help shape the future of our security and access management platform, ensuring customers can securely access the right information at the right time. This is a highly visible, hands-on engineering role where you'll drive technical direction, build production systems, and influence platform architecture that supports thousands of organizations worldwide.

You will:

• Set and own the technical direction for identity, authentication, authorization, and access management services across the NetDocuments platform.
• Lead the evolution of our identity infrastructure, helping modernize foundational systems while maintaining stability, security, and compliance requirements.
• Design and build secure, scalable services using C#/.NET, AWS, and event-driven architecture patterns.
• Architect solutions that support complex authorization models, enterprise integrations, and high-volume transaction processing.
• Drive reliability, observability, performance, and scalability improvements across critical platform services.
• Partner with Product Management, Security, and Engineering teams to deliver secure and resilient customer-facing capabilities.
• Lead architectural discussions, design reviews, and technical decision-making across multiple engineering teams.
• Mentor engineers and raise the engineering bar through coaching, collaboration, and technical leadership.
• Contribute to hiring, team development, and continuous improvement of engineering practices.

What You'll Need to be Successful

• 7+ years of experience building and operating production software systems at scale.
• Expert-level proficiency with C#/.NET and modern software engineering practices.
• Experience designing and operating distributed systems, microservices, and event-driven architectures.
• Strong understanding of authentication, authorization, identity management, and access control concepts.
• Experience designing systems that other engineering teams depend on as foundational platform infrastructure.
• Experience operating cloud-native applications and services within AWS environments.
• Strong understanding of system reliability, observability, scalability, and operational excellence.
• Proven ability to lead technical initiatives across teams and influence outcomes without direct authority.
• Experience navigating ambiguous technical challenges and driving solutions from concept through production.
• Excellent written and verbal communication skills.
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.

What Will Make You Stand Out

• You've led a major identity, authentication, or authorization transformation where other teams and customers depended on the systems you were changing.
• You've owned access control systems where a mistake could expose sensitive customer data, create compliance risk, or have legal consequences.
• You've designed permission models for complex organizations with competing security, usability, and scalability requirements.
• You've successfully modernized legacy platform infrastructure while maintaining uptime, customer trust, and operational stability.
• You've operated systems that were subject to external audits, regulatory oversight, or strict compliance requirements.
• You've been the technical decision-maker for critical platform services and can clearly explain the tradeoffs behind architectural decisions that impacted multiple teams.
• You've worked in an environment where security, identity, and access management were treated as core business functions rather than supporting features.
• You've built trust and influence across engineering teams, helping drive adoption of platform standards and architectural changes without relying on organizational authority.

What You'll Love About NetDocuments

• The People!
• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for life activities & wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $170,000 - $190,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.