We are seeking a detail-oriented Administrative Assistant to support our growing client base. The successful candidate will assist with day-to-day administrative tasks and provide support in both English and Vietnamese. Company Legal and Operating Name: NGO Lend Inc. Business address: 541 Fielding Drive, Ottawa, ON, K1V 7G7 Title of the position: Administrative Assistant Number of positions available: 1 Terms of employment: Permanent - Full Time Hourly Wage: $35.00 - $38.50 Hours per week: 30 - 40 hours Location(s) of work: 541 Fielding Drive, Ottawa, ON, K1V 7G7 Benefits: As per employment standards legislation Job duties: Respond to inquiries by phone and email in both English and Vietnamese. Request, collect, and organize required documentation. Assist in reviewing application files for administrative completeness (no client advising). Maintain and update client records in the company’s CRM system. Schedule appointments and follow-ups. Provide general administrative support, including document preparation, filing, and data entry. Assist with invoice organization, expense tracking, receipt management, and other basic administrative bookkeeping tasks. Arrange and coordinate seminars and community events, and prepare presentations and marketing materials (e.g., PowerPoint presentations) for clients, realtors, and other audiences in both English and Vietnamese. Assist in coordinating community outreach initiatives and events within the community, including the Vietnamese community. *This role does not involve providing mortgage advice or negotiating mortgage terms. Skills requirements: - Languages of work: English & Vietnamese (written and verbal) - Education: College Diploma - Experience: 1 year experience Applications and resumes to be submitted by e-mail to: