About the Role
As Organized Retail Crime Specialist, you will support stores and corporate partners in investigating and resolving Organized Retail Crime (ORC) cases. You will leverage all investigative tools, limit Kohl’s exposure to ORC theft and fraud, seek out and investigate all ORC activity and conduct investigations consistent with Kohl’s policies and guidelines.
What You’ll Do
Partner with law enforcement agencies to prosecute ORC activity within the assigned area
Develop and create professional case documents to support the prosecution
Analyze all investigative data involved with ORC groups, become a content expert and assume responsibility as the primary investigator on large-scale, complex or violent cases
Work with the field Loss Prevention (LP) team and provide communication and awareness to ORC in the market
Guide store LP teams on investigative plans
Attend ORCA and ORC-related meetings and court proceedings as required
Hold ORC meetings with field leadership and ROC investigators
Present regular updates to senior leadership on investigative trends and case updates
Participate in the development of training materials and conduct training for the field partners
Support ROC service calls
Additional tasks may be assigned
What Skills You Have
Required
Excellent written and verbal communication skills
High School diploma or equivalent
Strong attention to detail
Excellent time management and prioritization skills
Preferred
Experience in shoplifting apprehensions, fraud investigations and retail store operations
Working knowledge of Microsoft and Google applications
Prior retail Loss Prevention experience
Ability to analyze and interpret data and summarize results
Ability to work a flexible schedule, including nights and weekends as needed
Pay Range: $25.50 - $40.80
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).