Company: One Paisa Communication Job Title: Help Desk Executive Job Type: Full-Time / Permanent Location: MOHALI Salary: 15,000 20,000 per month + Incentives Job Summary We are looking for a dedicated and customer-focused Help Desk Executive to assist customers by resolving queries, providing support, and ensuring a smooth customer experience. The candidate will act as the first point of contact for customer assistance and issue resolution. Roles & Responsibilities * Handle customer calls, emails, and support queries * Provide accurate information regarding company services * Resolve customer complaints and escalate issues when required * Maintain records of customer interactions and complaints * Coordinate with internal departments for issue resolution * Ensure timely follow-up with customers * Maintain professional communication and customer satisfaction * Prepare daily support and resolution reports Requirements * Good communication and interpersonal skills * Basic computer knowledge and email handling * Problem-solving and customer handling ability * Ability to work under pressure * Fresher and experienced candidates can apply * Graduate preferred Preferred Skills * Experience in customer support or help desk operations * Familiarity with CRM software or ticketing systems * Hindi and English communication preferred Benefits * Fixed salary + performance incentives * Career growth opportunities * Friendly work environment * Training and skill development * Paid leaves and company benefits as applicable Working Details * Working Days: Monday to Saturday * Shift Timing: DAY TIME * Immediate joiners preferred Apply Now Interested candidates can send their resume to: mehak.one paisa Contact :9877674761