Join MSX International, a leading partner to automotive brands worldwide. As a Mobile Service Specialist, you'll help dealerships enhance customer experience, increase efficiency, and create new revenue streams. You'll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of making a measurable impact.
About the role
- A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights).
- Confidence in communicating with all levels of dealership staff.
- Experience in customer service, training, or dealership operations.
- Comfort with technology, data analysis, and creating clear action plans.
- A natural teaching mindset—always looking for ways to make things better.
- 2+ years of customer-facing or coaching/training experience.
- The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership.
- Passion to make a difference and succeed.
Bonus Points If You Have
- A college degree (or are currently working toward one).
- Background in teaching, training, or coaching.
- Experience working in fast-paced, independent roles where you set the tone for success.
- Strong organizational skills and a proactive mindset.
Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Key missions
- Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business.
- Coach and mentor: Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it.
- Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance.