Marketing Operations Manager

Join Zuora as a Marketing Operations Manager, where you'll be the primary owner of our core marketing technology stack and a key partner to various teams. You'll lead work across campaign infrastructure, lead routing and scoring, integrations, data hygiene, compliance, and reporting. This is a remote individual contributor role with opportunities for meaningful growth and influence in shaping our marketing operations.

About the role

- You’re a systems-minded builder who enjoys making marketing run better. You’re equally comfortable owning day-to-day execution and stepping back to improve how the whole operation is designed - Have experience supporting campaign teams and BDR functions in a B2B go-to-market environment - Thrive in environments where priorities evolve and where you can influence both execution and long-term systems design - Bring strong Salesforce fluency and can trace field values across sync rules, API writes, form fills, and downstream workflows - Bring practical AI fluency, with clear opinions on where AI adds value and experience shaping AI-enabled workflows - Have strong analytical instincts and know how to question what a metric is actually measuring and how the underlying data is populated - Have 5+ years of hands-on Marketo experience, including work in inherited or complex instances - Know how to balance technical detail with business context, especially when working across routing, scoring, integrations, and reporting - If you meet many, but not all, of the qualifications above, we still encourage you to apply - Marketo Certified Expert or equivalent - Experience with Clay, Apollo, or similar enrichment tooling - Experience with Demandbase or a comparable ABM platform - Experience building an agent, side project, or internal tool using AI - Hands-on experience with Tray.io, Workato, n8n, or similar integration platforms, especially designing webhook-based workflows

Key missions

Serve as the primary administrator for Marketo, including integrations, lifecycle and scoring, programs, and database management.
Own Demandbase and LeanData end to end, including audience logic, routing rules, and Salesforce syncs.
Evaluate, implement, and onboard new tools as the martech stack evolves, and identify where AI can create meaningful leverage in marketing operations.