telecalling executive, also known as a telecaller, telemarketing executive, or telesales representative, is responsible for making calls to potential and existing customers to generate sales. Their duties include: Making calls: Making outbound calls to generate leads, or cold calls to market a company's products or services Explaining products: Explaining a company's products and services to customers Meeting targets: Meeting and exceeding sales targets Maintaining records: Keeping daily call records and progress reports Building relationships: Developing and maintaining relationships with customers Answering questions: Answering customer queries and helping them with their inquiries Updating customers: Keeping customers informed about services and guiding them toward what would suit their needs