Retail Manager Full-Time M JAWAD MEMON PTY LTD Trading as: BP Narellan Address: 271 273 Camden Valley Way, Narellan NSW 2567 Salary: $78,000 $85,000 per annum + Superannuation About the Business BP Narellan is a busy service station and convenience retail outlet operating 24 hours a day, 7 days a week. Strategically located on a major arterial road in Southwestern Sydney, the business services a high volume of daily customers and provides a wide range of essential products and services, including fuel, truck-accessible refuelling, mobile payment options (BPme), groceries, snacks, hot and cold beverages, and customer amenities. The business has built a strong reputation in the local community for excellent customer service, competitive fuel pricing, and quality coffee. Position Overview BP Narellan is seeking an experienced and motivated full-time Retail Manager to oversee and manage evening operations at its busy fuel and retail outlet. This is a genuine full-time managerial role responsible for planning, directing, and coordinating the day-to-day operations of a high-volume 24-hour service station and retail business. The successful candidate will play a key role in ensuring operational efficiency, maintaining high customer service standards, leading staff, and supporting the continued growth and profitability of the business. Key Responsibilities • Plan, organise, direct, control, and coordinate the overall operations of the retail outlet • Oversee daily operations of both the fuel service area and retail shop • Determine product mix, pricing strategies, and stock levels to optimise sales and profitability • Manage fuel stock levels and coordinate with suppliers to ensure consistent availability and compliance with fuel storage regulations • Develop and implement local marketing and promotional strategies • Monitor sales performance and prepare operational and financial reports • Manage store budgets, expenses, and cost control measures • Oversee stock ordering, supplier relationships, and inventory control • Ensure high standards of customer service and resolve escalated customer concerns • Recruit, train, supervise, and performance-manage staff across multiple shifts • Ensure compliance with franchise requirements, workplace health and safety obligations, and all relevant regulatory standards • Maintain store presentation, cleanliness, security and operational efficiency at all times Essential Criteria • Relevant qualification in Business, Management, Retail Management, or related field, and/or at least 5 years of relevant management experience • Demonstrated experience in a fuel service station and/or retail management environment • Proven ability to manage operations in a fast-paced, high-volume workplace • Strong leadership, organisational, and team management skills • Ability to work independently and manage evening operations effectively • Excellent communication and customer service skills • Willingness to work in the evening shift Highly Desirable • Previous experience in a similar role within a petrol/service station environment • Experience with retail software systems and general IT competency • Familiarity with POS systems, staff rostering, and inventory management software • Experience managing multi-channel operations • Strong ability to lead, motivate, and develop teams in a busy environment How to Apply Please send your resume to with the subject line: Retail Manager BP Narellan Applications open on 14 May 2026 and close on 13 June 2026.