Core Responsibilities Expert Diagnosis: Performing advanced troubleshooting and failure analysis on engine, hydraulic, electrical, and powertrain systems. Complex Repairs: Handling major overhauls and rebuilds, including Tier 4 emissions systems and complex electrical circuits. Technical Support: Acting as a subject matter expert, often working directly with Caterpillar factory engineers or Technical Communicators to resolve unusual equipment problems. Mentorship: Training and guiding Apprentice and Journeyman-level technicians through difficult repairs and inspections. Documentation: Creating detailed service reports and formalizing work orders using proprietary software like STW (Service Technician Workbench). Required Qualifications Experience: Typically requires a minimum of 5 -8 years of heavy equipment repair experience, often with at least 2 years in a lead or master role. Education: High school diploma required; an associate degree in diesel technology or trade school certificate is highly preferred. Software Proficiency: Mastery of diagnostic tools such as Cat Electronic Technician (ET) and SIS (Service Information System). Physical Stamina: Ability to lift 75 to 100 lbs and endure prolonged kneeling, stooping, and squatting. Must be ok working in a high heat location Tools, clean and valid MVR and clean background required