Complaints Insight Analyst Up to 45,000 Nottingham - Hybrid (3 days onsite: Tues-Thurs) I'm hiring a Complaints Insight Specialist to join a leading financial services organisation, working at the heart of how the business understands and improves customer outcomes. This role sits within a Complaints Process & Insight team , using customer complaints as a powerful tool to identify issues, uncover trends, and drive meaningful improvements acr...