Partner, AI-Enabled Throughput & Command Center Transformation, Performance Transformation
About Chartis
The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.
Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.
Remote work is allowed.
Role Overview
Chartis is seeking a Partner, AI-Enabled Throughput & Command Center Transformation, to lead the development and implementation of AI-enabled solutions across healthcare operational transformation services, with a focus on patient flow, throughput optimization, and real-time hospital operations. This role is responsible for ensuring AI is applied in a practical, scalable, and outcomes-driven manner to improve healthcare system performance, patient access, capacity management, workforce efficiency, and care coordination.
Partners are integral members of our firm’s leadership team providing leadership capital – both internally and externally – to sustain the firm’s rapid growth and ultimately allow it to have a greater impact on the healthcare system. Partners provide leadership across multiple dimensions – thought leadership, consulting engagement delivery, client service, business development, and cultural stewardship. As a member of the leadership team, a Partner is responsible for advancing the firm’s impact by leading the execution and delivery of large, complex consulting engagements, as well as expanding new and potential business opportunities.
Responsibilities
Lead AI-enabled Throughput and Command Center transformation engagements within Chartis’ Performance Transformation Line of Business, directing engagement teams, guiding strategic problem solving, and overseeing analyses, client deliverables, and implementation activities
Design and scale AI-enabled command center operating models that improve real-time hospital operations, patient flow, and enterprise capacity management
Identify ways to optimize emergency department throughput, inpatient flow, discharge planning, and care transitions across health systems through data analytics
Embed predictive analytics and AI-enabled decision support into bed management, staffing, and throughput workflows
Drive cross-functional collaboration among clinical and operational teams with cross-functional AI, analytics, product, and technology teams to develop scalable AI-enabled offering
Build and maintain trust-based relationships with existing and prospective clients, drawing upon healthcare knowledge and insights to surface and discuss issues within and beyond the scope of specific consulting engagements
Embody the role of people leader by cultivating strong relationships with colleagues, as well as mentoring and developing consulting colleagues
Help maintain a collaborative culture that attracts world-class, passionate, and mission-driven consultants
Support go-to-market strategy, client pursuits, and thought leadership activities
Qualifications and Desired Skills
Bachelor’s degree is required; advanced degree is preferred
10–15+ years of experience in hospital operations, healthcare consulting, throughput transformation, capacity management, or health system operational leadership
Deep expertise in patient flow optimization, length of stay reduction, emergency department operations, bed management, and command center operations
Experience leading or enabling AI-driven operational transformation initiatives that embed AI-enabled solutions into healthcare workflows and performance improvement efforts
Demonstrated success implementing operational transformation initiatives at scale
Experience working within complex health systems and matrixed organizations
Strong executive communication and stakeholder management capabilities
Experience collaborating with analytics, data science, or AI teams
Strong understanding of operational KPIs and healthcare performance improvement methodologies
Preferred Certifications/Technologies
Epic (ADT, capacity management modules)
Command center tools (TeleTracking, GE, etc.)
Lean / Six Sigma
Predictive analytics / AI exposure
Salary range: $251,500-$388,500, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.
At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.