Join MSX International, a leading partner to vehicle manufacturers and mobility organizations globally. As a Program Manager, you will lead multiple operational programs, translate strategic objectives into actionable plans, and drive measurable outcomes. You will also build deep partnerships with business leaders and manage client expectations. The ideal candidate will have a bachelor's degree, 5+ years of experience in business process improvement or operational execution, and a deep understanding of automotive retail aftersales operations.
About the role
· Bachelor’s degree in Business Administration, Management, or related field (or equivalent experience).
· 5+ years managing business process improvement, operational execution, or corporate project delivery.
· Deep understanding of automotive retail aftersales operations.
· Strong organizational and prioritization skills with the ability to manage multiple concurrent workstreams.
· Demonstrated success influencing stakeholders and building trusted relationships.
· High sense of ownership, initiative, and resilience in fast-moving environments.
Preferred Qualifications
· Experience in the automotive industry (OEM, retail, corporate, or agency).
· Experience within a professional services or consulting environment.
· Ability to quickly adopt new technology and integrate digital tools into business operations.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skillsets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSX, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $100k to $125k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Key missions
- Lead multiple customer supporting operational programs and cross-functional initiatives from concept through delivery, ensuring measurable outcomes.
- Translate strategic objectives into structured project plans and execution roadmaps with clear milestones, and own full delivery execution.
- Develop strong, long-term relationships with client executives and operational leaders, and serve as the primary communication channel between internal delivery teams and client stakeholders.