SteminovSAS is seeking a motivated and service-driven Customer Service Representative to join our team. The role focuses on delivering excellent customer support, handling inquiries efficiently, and ensuring every customer interaction reflects professionalism and care.
Key Responsibilities:
• Respond to customer inquiries across phone, email, and chat platforms
• Resolve complaints and service issues in a timely manner
• Provide accurate and helpful information about company services
• Maintain clear and organized records of customer interactions
• Support initiatives that improve customer satisfaction and service quality
Requirements:
• Strong communication and interpersonal skills
• Excellent problem-solving and multitasking abilities
• Ability to work well under pressure in a fast-paced setting
• Positive, professional, and customer-first attitude
• Previous experience in customer service is an advantage
At SteminovSAS, we value excellence, teamwork, and continuous improvement in delivering outstanding customer experiences