Nursing Home Administrator

Broadmead: A Community Where You Belong, Grow, and Flourish

At Broadmead, we are more than a workplace. We are a values-driven community shaped by compassion, rooted in purpose, and guided by Quaker principles. We promote a culture where respect, integrity, and belonging are not aspirations, but the lived experience of everyone who walks through our doors.

We believe that when individuals thrive, communities flourish. That’s why we’ve built an environment where your work doesn’t just support a role, it shapes a legacy. Your contributions inspire progress, strengthen bonds, and enrich lives both within and beyond our campus.

What You Can Expect at Broadmead

• Opportunities to Grow
  Life-long learning never stops at Broadmead. Whether you’re building new skills, exploring new paths, or stepping into leadership, we provide the resources, mentorship, and encouragement to help you grow with purpose—and with Broadmead.
• A Culture that Welcomes You
  Belonging at Broadmead is not just a principle, it’s our practice. We value all voices, celebrate individual perspectives, and harness the power of collaboration to build a vibrant, inclusive community.
• Work that Feels Like More
  Purpose lives at the center of what we do. Here, your efforts are meaningful, your presence matters, and your work leaves a lasting impact on the lives of others.
• A Commitment to Your Well-Being
  From competitive compensation and wellness initiatives to flexible support systems, Broadmead cares for the people who care for our community. Your well-being fuels our shared success.

At Broadmead, you are not just a team member, you are a partner for a purpose that endures. Together, we’re enriching lives, building community, and ensuring everyone has the opportunity to belong, grow, and flourish.

Join us. Grow with us. Flourish with us.

At Broadmead, you’re more than an employee—you’re a valued team member. We’re proud to foster a supportive, inclusive, and growth‑focused environment where you can build a meaningful career while making a difference in residents’ lives.

Reports To: Vice President of Health Services

Position Summary

Under the guidance of the Vice President of Health Services, the Health Services Administrator (HSA) is responsible and accountable for the occupancy, operations, and regulatory compliance of Broadmead’s continuum of licensed health services. This includes Skilled Nursing Care, Long-Term Care, and Assisted Living neighborhoods.

The HSA provides leadership to ensure high-quality resident care, operational excellence, regulatory compliance, and continuous performance improvement across all licensed care environments.

Key Responsibilities

Operational & Regulatory Leadership

• Provide overall leadership and accountability for the daily operations of licensed care neighborhoods.
• Ensure full compliance with all Broadmead policies, as well as Maryland and Federal regulations, licensing standards, and survey readiness requirements.
• Oversee occupancy management and operational effectiveness across the continuum of care.

Quality Assurance & Performance Improvement

• Lead and maintain the Quality Assurance and Performance Improvement (QAPI) program within licensed care neighborhoods.
• Analyze trends, implement corrective actions, and drive continuous improvement initiatives.

Risk Management & Incident Reporting

• Ensure appropriate and timely management of incident reporting through the PEER system.
• Monitor, investigate, and respond to incidents to mitigate risk and support resident safety.

Program Development

• Develop, implement, and evaluate programs and services that support comprehensive care, assisted living, and person-centered outcomes.
• Support initiatives related to cognitive care programming and specialized resident needs.

Financial & Administrative Oversight

• Oversee financial operations, including budgeting, staffing models, and cost controls.
• Ensure responsible management of resources while maintaining quality outcomes and regulatory compliance.

Leadership & Collaboration

• Provide strong leadership to interdisciplinary teams.
• Collaborate with residents, families, colleagues, executive leadership, and board members to support Broadmead’s mission and values.

Education & Experience

Required

• Bachelor’s degree in a health-related field
• Current Maryland Nursing Home Administrator (NHA) License
• Current Maryland Assisted Living Manager Certificate

Preferred

• 5–10 years of experience in a Continuing Care Retirement Community (CCRC) environment
• Background and certifications in caring for individuals with cognitive challenges

Knowledge & Expertise

• State and Federal regulations governing nursing homes and assisted living facilities
• CMS/Medicare and Medicaid reimbursement systems
• Financial operations, including budgeting, staffing, and accounting
• OSHA, MOSHA, HIPAA, Corporate Compliance, COMAR, and applicable Maryland standards
• Supervisory, management, and leadership principles
• Geriatric care methodologies and health care terminology
• Medical supplies, materials management, and purchasing procedures
• Conflict management and customer service
• Regulations related to the purchasing, storage, and administration of medications

Core Competencies

• Maryland regulations for Comprehensive Care and Assisted Living
• Problem solving and technical skills
• Leadership and team development
• Interpersonal, oral, and written communication
• Customer service excellence
• Planning, organizing, and initiative
• Professionalism, safety, and security
• Adaptability, dependability, and innovation
• Commitment to diversity, equity, and organizational support

Computer Skills

• Proficiency in Microsoft Office, Excel, PowerPoint, and Copilot