Location: dmg::media - High Street Kensington, London
Position: Permanent
About the Role
We are looking for a highly organised and proactive Team Assistant to support our Customer team and Chief Customer Officer (CCO). This is a fantastic opportunity for someone looking to build a career in a fast-paced media environment, gaining hands-on experience working closely with senior leadership and a dynamic, collaborative team.
You'll be the engine behind the team's day-to-day operations - keeping things running smoothly, anticipating needs, and ensuring the CCO and Customer team can focus on what matters most.
Main Responsibilities
Executive & Administrative Support
- Provide comprehensive diary and calendar management for the Chief Customer Officer, including scheduling meetings and appointments with various time zones
- Book overseas travel for CCO and SLT
- Manage logistics and itineraries for all travel
- Plan ahead and flag any upcoming important meetings in good time
- Handle expense management and processing for the CCO
Team Operations
- Coordinate logistics for team meetings, offsites, and events — including room bookings, catering, and AV setup
- Maintain and organise shared team documents, files, and resources
- Support onboarding of new team members, including desk setup and induction coordination
- Assist with ad hoc project support and research as required
- Setting up team trackers and initiatives where required
Communication & Stakeholder Coordination
- Liaise with internal teams across dmg media on behalf of the Customer team
- Build and maintain positive relationships with key stakeholders, external partners, and visitors
- Manage distribution of internal communications and updates from the Customer team
What We're Looking For
Essential
- Excellent organisational skills with a strong attention to detail
- Clear and confident written and verbal communication
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to manage competing priorities and meet deadlines in a fast-paced environment
- Proactive, can-do attitude with a willingness to learn
- Discretion and professionalism when handling confidential information
- A genuine interest in media, publishing, or the Customer function
Desirable
- Previous experience in an admin, PA, or office support role (internships or placements welcome)
- Familiarity with project management or collaboration tools (e.g. Slack)
- Experience supporting a senior leader or executive
Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
- 25 days’ holiday (increasing by 1 per year up to a total of 30)
- Pension plan and life cover
- Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
- Onsite gym, subsidised canteen and onsite nurse and GP clinics
Plus much more...
About Us
dmg media maintains an unwavering commitment to uncovering the stories that matter most. Its brands Daily Mail, The Mail on Sunday, Metro, The i Paper, MailOnline, and Mail+reach more than 9 million people daily in the UK.
Globally, dmg media’s brands reach 160 million unique browsers every month across its domains and apps.*
Its global newsroom of journalists, formidable story-getting power, and breadth of content formats, delivers highly engaging, trusted content to loyal and new audiences, 24 hours a day, seven days a week.
The Mail brand reaches three in five Brits every month and is officially the best-read, most recognised, most engaged newsbrand in the country. It is the largest news publisher on TikTok with over 28 million total followers and nearly 45 billion views** in the past year.
*GA Sept 2024 **March 2024 - Feb 2025 inclusive
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.
We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.