Join Quadient, a leading company in digital transformation and automation processes. As a Field Service Engineer, you will provide technical support for our Print & Document Finishing Equipment, ensuring customer satisfaction and operational efficiency. This field-based role requires strong technical skills, excellent communication, and a proactive approach to problem-solving.
About the role
About You
- Experience of working on either Electro-Mechanical Paper Handling equipment, Large Production Print or Print Finishing Equipment
- Diploma/Certification in Electrical, Mechanical or Electronic engineering
- Ability to work under pressure to tight schedules on customer sites
- Excellent communication skills, including verbal and written plus the ability to speak effectively with customers and colleagues
- Have the skills to diagnose, troubleshoot and resolve critical equipment failures
- Willingness to pay attention to detail and the ability to follow procedures and adhere to Company policies
- Ability to demonstrate initiative and work alone with little supervision
- Strong organisational, planning and scheduling skills
- Clean & full driver’s license
- Experience in graphics, wide-format printing, or high-end document systems
- Field service engineering background
Additional Information
Rewards & Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.
Key missions
- Diagnose, troubleshoot, and resolve equipment failures on customer sites within expected timeframes.
- Train key equipment operators on how to test, tune, adjust, and operate equipment to obtain optimum operating performance.
- Develop the service business through the delivery of high service standards, customer satisfaction, and actively seek opportunities to provide additional services and products.