Position: Client Technologies Specialist (Ref: 18357) Location: Augusta, ME United States, 04333 Salary: $30.72/hr. Duration: 1 Years 1 Months 9 Days - Contract Openings: 1 Deadline: 05/28/2026 Description: ***Local Candidates ***Hybrid We are seeking a Client Technologies Specialist. Roles and Responsibilities: • Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. • Make recommendations on functional and technical improvements to the environment. • Participate in performance and volume analysis and design. • Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application. • Provide accurate and complete answers to general use and environment questions in a timely manner. • Serve as the point of contact for technology support and services. • Serve as the point of integration between the business functions of the department and the technology requirements of the department. • Provide desktop computer support. • Serve as a point of contact for communication and coordination of service outages. • Attend and participate in bi-weekly team and problem review meetings. • Manage the retirement and disposal of obsolete or broken computer equipment. • Coordinate the procurement and installation of new computer hardware and software. • Coordinate virus protection software programs within departments. • Understand the installation of software patches and upgrades. • Provide input for training and/or documentation materials regarding latest technical and functional design changes. • Ensure that all work is documented for future reference. • Follow quality standards. • Ensure effective and reliable backups are being performed. • Proactively address customer needs. • Communicate accurate and useful status updates. • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software. • Investigate user problems, identify their source, determine possible solutions, test and implement solutions. • Install, configure, and maintain personal computers and other related equipment, devices, and systems add or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment. • Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties. • Develop and conduct various training and instruction for system users. • Identify utilization patterns and their effect on operation/system availability and performance expectations. • Ability to work in a team environment. • Strong communication skills; both written and spoken. Working Conditions: • Hybrid. • Will work remotely except every other Wednesday they will be required to work onsite in Augusta, ME. • Will only consider local candidates within an hour radius of Augusta. • The work schedule is Mondays through Fridays with weekends off. • Schedule is subject to change based on departmental needs Required / Desired Skills • Ability to lift 50 lbs. Required - 2 Years • Desktop Support experience Required - 2 Years • Ability to follow written and oral instructions. Required - 2 Years • Strong Customer Service skills Required - 2 Years • Strong documentation experience. Required - 2 Years • Recent Client Tech support experience Required - 2 Years • Experience using ticketing systems. Required - 2 Years