About the Role
As an Implementation Project Planner, you will guide project execution for larger scale company wide initiatives. Deliver projects that drive sales, improve process efficiency and support consistent execution in all stores. Build cross-functional partnerships and alignment across projects and departments. Develop and grow business relationships vital to the success of the project. Influence business partners and gain support on project expectations.
What You’ll Do
Define project approach and drive decision-making with recommendations
Facilitate cross-functional meetings to align on goals, next steps, and problem-solving
Maintain and update project plans, timelines, and documentation
Partner with subject matter experts to support key deliverables
Monitor execution, resolve operational issues, and ensure on-time, on-budget delivery
Transition completed projects to stakeholders per agreed timelines
Collect feedback to ensure projects meet expectations and stay on track
Establish standards and planning approaches for initiatives
Evaluate feasibility, prioritize requests, and recommend solutions
Drive continuous improvement for customer and associate experience
Conduct post-project analysis and implement process enhancements
Support rollout of new business strategies and initiatives
Facilitate collaboration with corporate partners across all project phases
Develop and deliver communications supporting key, high-impact initiatives
Align stakeholder expectations and provide regular updates on project status and risks
Tailor messaging for different audiences, including sensitive topics
Ensure communication tools are consistent, accurate, and timely
Gather and evaluate feedback (e.g., We’re Listening, Hindsight) to improve communication
Additional tasks may be assigned
What Skills You Have
Required
Bachelor's degree or equivalent experience
1-3 years experience in operations, stores, budgeting, forecasting or reporting
Strong analytical, planning and organization skills
Advanced decision-making, leadership or communication skills
Strong knowledge of Excel/PC spreadsheet functionality
Strong verbal and written communication skills and ability to communicate at all levels.
Preferred
Proven project management skills with ability to multitask
Ability to work as a part of a team & interact effectively with others
Retail experience or retail operations business acumen
Special Requirements
On-call responsibility and flexible schedule as needed to support business operations.
Travel