Join Workday as a Principal Product Manager in our Business Technology Go-To-Market Digital Customer Experience team. You will define our technical product roadmap, design digital customer experiences, and develop customer-facing properties. Collaborate with business stakeholders and development teams to drive customer journey and digital engagement projects. You will also guide product teams towards high-value objectives, support education and adoption of platform features, and communicate the product area within the Workday community.
About the role
- Deep and strategic Domain Knowledge of the relevant industry and market, with a comprehensive understanding of [insert specific aspects like trends, competitive landscape, user behavior, emerging technologies, and regulatory landscape] - Mastery in leading Cross-Team Collaboration, effectively working with and influencing [insert specific teams like Engineering, Design, and Marketing leadership, as well as executive stakeholders] to define and deliver complex, cross-functional product strategies and initiatives - Exceptional ability to exert significant Business Influence across the organization and with external partners, driving strategic alignment and securing buy-in for major product initiatives by [insert specific high-level actions like shaping market perception or forging key partnerships] - Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit and identifying disruptive opportunities by [insert specific high-level actions like defining new market strategies or identifying strategic partnerships] - Exceptional skills in Data Analysis, using [insert specific advanced and strategic tools and techniques] to derive critical insights for shaping product strategy, driving prioritization at an organizational level, and establishing key performance indicators for long-term success - Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, and driving a customer-obsessed culture throughout the organization through [insert specific high-level actions like defining customer experience principles or shaping product vision based on unmet needs] - Mastery in Decision Making in complex and strategic product-related matters, balancing user needs, business goals, and technical feasibility with a long-term, holistic perspective, and effectively communicating those decisions with clear strategic rationale and considering broad organizational impact using [insert specific advanced decision-making frameworks] - Bachelor’s degree in a relevant discipline such as Business, Computer Science, or a related discipline; a Master's degree preferred or equivalent practical experience - 12+ years experience in product management, envisioning, defining, and delivering impactful SaaS and/or cloud-based enterprise software products at scale - Mastery in Stakeholder Management, effectively communicating with, influencing, and managing expectations of [insert specific stakeholder groups, including executive leadership and external strategic partners] - Proven ability to lead and define Research strategies to inform product vision, identify disruptive opportunities, and gain deep understanding of user behavior at a fundamental level, utilizing [insert specific advanced and innovative research methodologies and tools] - Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences by [insert specific advanced and strategic methods]Key missions
- Définir la feuille de route technique du produit, concevoir l'expérience client numérique et développer les propriétés orientées client.
- Collaborer avec les parties prenantes commerciales et les équipes de développement pour piloter les projets d'engagement numérique.
- Définir la vision, la stratégie et la feuille de route du produit, y compris les capacités techniques sous-jacentes.