Join our team as a Senior Commercial Manager for a 12-month contract. In this role, you will drive subscriber growth and maximize customer value across our News and Puzzles products. You will shape pricing and proposition strategies, lead trading performance initiatives, and support the delivery of compelling subscriber offers. You will work cross-functionally with teams including Insights and Analytics, using customer and performance data to optimize results and improve subscriber outcomes. This is an exciting opportunity to be at the heart of our subscription business.
About the role
- Experience managing complex projects from inception to delivery, ideally within a commercial, subscription, marketing or digital environment - Strong stakeholder management skills, with experience building effective relationships across teams and functions - Highly commercial and numerate, with the ability to identify trends, influence trading performance, and assess revenue opportunities - Analytical mindset with experience using data and customer behaviour insights to inform decision-making and optimise performance - Exceptional attention to detail, alongside strong planning, organisational and time management skills, with the ability to manage multiple priorities effectively - Strong ability to translate customer insight and data into commercially effective strategies that drive growth and business performance - Excellent communication skills, with the ability to present complex information clearly and confidently to a range of stakeholders, including senior leadership - Proactive and solutions-focused, with a positive attitude and the ability to identify and pursue commercial opportunities independentlyKey missions
- Lead subscription trading performance across News and Puzzles products, using data and customer insight to analyse churn and cancellation trends and identify actionable opportunities for growth.
- Manage the end-to-end price rise process, ensuring subscribers transition smoothly to appropriate pricing tiers while maximising retention and revenue performance.
- Collaborate with technical and operational teams to improve processes, enhance execution, and support the efficient delivery of commercial priorities.