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Field Application Engineering Director (Americas)

Axelera AI · Remote — United States

Welcome to the Jungle Posted May 16, 2026 First seen May 18, 2026

Join Axelera AI, a leading company in the AI hardware space. As the Field Application Engineering Director for the Americas, you will lead a high-performing team, engage with customers, and drive strategic impact. This hybrid role combines technical leadership, customer engagement, and strategic influence. You will oversee all technical aspects of customer engagements, advocate for customer needs within the organization, and contribute to the global Customer Success strategy.

About the role

- If you love solving complex technical challenges, building world-class teams, and helping customers unlock the full potential of AI at the edge — this role is for you - Strong hands-on technical expertise in: - International travel few times per year for trade shows, team meetings and alignment with teams in Europe - BS/MS in Computer Science, Electrical Engineering, or related discipline - Computer vision or model deployment pipelines - C/C++, Python, OpenCL, or CUDA programming - 8+ years of experience in Field Application Engineering, Technical Sales, or Customer Success roles in the semiconductor, AI, or embedded systems sectors - 2+ years of experience managing technical teams - AI/ML frameworks (PyTorch, TensorFlow) - Proven ability to manage complex customer engagements and drive results across cross-functional teams - Embedded or edge computing systems - Up to 30–40% travel within the US/Americas for customer visits and internal meetings - Self-motivated, structured, and comfortable working in a fast-paced, international environment - Excellent leadership, communication, and presentation skills

Key missions

  • Lead and mentor a high-performing team of Field Application Engineers, ensuring exceptional technical support and customer satisfaction.
  • Oversee all technical aspects of customer engagements in the Americas, from pre-sales to post-production, acting as a senior technical escalation point for complex issues.
  • Collaborate with Sales, Business Development, and Marketing to ensure cohesive go-to-market execution and customer onboarding, advocating for customer needs within the organization.