We are partnering with a leading international customer experience provider to recruit German-speaking Customer Support Specialists for an exciting role based in Greece. This opportunity is ideal for candidates who enjoy working with premium products, delivering high-quality service, and building an international career in a dynamic, multicultural environment.
Your Role
- Managing customer requests via phone, email, and chat - Providing accurate information about vehicle models, services, and features - Offering expert support and roadside assistance when needed - Handling inquiries and resolving issues in a professional and timely manner - Collaborating with your team to continuously improve service standards - Promoting a positive customer experience and building brand loyalty - Supporting clients with empathy, clarity, and expert communication
Your Qualifications
- Fluency in Danish (C2 level) and good English communication skills (B2 or above) - A genuine interest in the automotive industry is a strong advantage - Previous experience in customer service (min. 6 months preferred) - Strong communication and problem-solving skills - Ability to stay calm under pressure and manage multiple requests - Tech-savvy and quick to adapt to new tools and systems - Positive, team-oriented mindset and eagerness to learn
The Offer
- Relocation support package, including paid flight to Chania and airport pickup/drop-off - Full training by certified instructors - Free accommodation or extra accommodation bonus, throughout the entire employment period - 2 extra salaries per year - Private healthcare and access to exclusive discounts - Refer-a-friend bonus scheme - Free Greek language courses - Modern office facilities with relaxing break areas - Professional development and career growth opportunities - Special events and community initiatives - Be part of a diverse, inclusive, and certified “Great Place to Work” environment