Group Travel Specialist

Whispering Willow Journeys · Detroit, MI, US

PostJobFree Posted May 19, 2026 First seen May 17, 2026
We are seeking organized and customer-focused individuals to join our team as Group Travel Specialists. In this remote role, you will assist with coordinating travel arrangements for groups, including vacations, cruises, events, reunions, destination celebrations, and other group travel experiences. This position is ideal for individuals who enjoy communication, organization, and helping clients create smooth and enjoyable travel plans. Responsibilities Assist clients with planning and coordinating group travel arrangements Research and organize accommodations, transportation, cruises, tours, and activities Communicate with clients and suppliers through email, phone, and online platforms Maintain accurate records, itineraries, and booking information Provide timely customer service and follow-up support Help coordinate schedules and travel details for multiple travelers Stay informed about travel destinations, supplier updates, and industry trends Requirements Strong communication and organizational skills Basic computer skills required, including email, internet research, and online systems Ability to multitask and manage multiple client requests effectively Reliable internet connection and access to a computer or laptop Attention to detail and problem-solving abilities Ability to work independently in a remote environment Customer service, hospitality, or administrative experience is a plus but not required Benefits Remote work flexibility Flexible scheduling options Supportive and collaborative team environment Access to travel-related tools and resources Professional growth and industry experience Opportunity to assist clients with memorable group travel experiences