Online Chat Support Agent

BAXALTA US · Kansas City, MO, US

PostJobFree Posted May 15, 2026 First seen May 17, 2026
ONLINE CHAT SUPPORT AGENT Job Description: We are hiring an Online Chat Support Agent to assist customers by providing real-time support through online chat systems. The ideal candidate is patient, professional, and capable of handling multiple conversations simultaneously. Responsibilities: * Assist customers via live chat * Answer product and service questions * Troubleshoot customer issues * Document customer interactions * Maintain high customer satisfaction levels Requirements: * Excellent typing and communication skills * Strong problem-solving abilities * Ability to work flexible hours * Previous customer support experience is a plus