We are hiring home-based call centre representatives to support our growing customer base. You will be responsible for delivering a seamless customer experience through effective communication and problem-solving. Responsibilities: Answer customer inquiries and provide assistance Process orders, returns, and service requests Meet daily call targets and KPIs Build positive relationships with customers Ensure compliance with company standards Qualifications: Minimum HSC or equivalent education Good English speaking and comprehension skills Strong attention to detail Ability to work independently What We Offer: Fixed salary with incentives Remote working environment Flexible shift options Supportive team culture