Sr. Manager – Talent Acquisition

Cyara · Hyderabad

Lever Posted Apr 8, 2026 First seen May 16, 2026
As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.

Location: Hyderabad, with 4 days work from office.
Function: Human Resources / Talent Acquisition

About the Role:

We are looking for a results-driven Senior Manager – Talent Acquisition to lead hiring delivery and drive operational excellence across APAC. This role will be responsible for managing end-to-end recruitment, building strong stakeholder partnerships, and ensuring consistent achievement of hiring goals.

The ideal candidate will bring a mix of execution rigor, team leadership, and process optimization, with the ability to operate effectively in a fast-paced, globally matrixed environment.

Key Responsibilities:

Hiring Delivery & Execution:

• Own and drive end-to-end recruitment across technical and non-technical roles.
• Ensure consistent delivery against key metrics such as time-to-hire, offer acceptance ratio, and sourcing mix.
• Proactively manage pipelines and ensure timely closure of open roles.

Team Management:

• Lead and mentor a team of recruiters, driving performance, accountability, and capability building.
• Set clear goals, track progress, and ensure alignment with overall TA objectives.

Stakeholder Management (Global):

• Partner closely with hiring managers and business leaders across geographies to understand role requirements and hiring priorities.
• Effectively engage with global stakeholders, providing market insights, talent trends, and compensation inputs to support decision-making.
• Demonstrate flexibility to support and collaborate across multiple time zones and regions.
• Ensure regular communication and updates through structured hiring cadences.

Process Excellence, Compliance & Candidate Experience:

• Drive adoption of structured interview frameworks and evaluation scorecards.
• Ensure a consistent and high-quality candidate experience across all stages of the hiring process.
• Demonstrate strong attention to detail and high adherence to defined hiring processes and standards.
• Partner with audit and compliance teams to ensure all recruitment activities meet governance, documentation, and regulatory requirements.
• Identify and implement process improvements to enhance efficiency.

Data & Reporting:

• Track and report key recruiting metrics (TAT, funnel conversion, offer acceptance, etc.).
• Use data to identify bottlenecks and drive continuous improvement in hiring outcomes.

Sourcing Strategy & Pipeline Building:

• Strengthen direct sourcing channels and reduce dependency on agencies.
• Build and maintain pipelines for critical and niche roles.

AI & Tool Adoption:

• Leverage AI tools and recruiting technologies to improve productivity and turnaround time.
• Support implementation of automation and workflow enhancements within TA.

Compliance & Governance:

• Ensure 100% ATS hygiene and documentation compliance.
• Adhere to defined hiring processes, SLAs, and approval workflows.

Qualifications & Experience:

• 12+ years of experience in Talent Acquisition, with team management experience.
• Proven ability to deliver hiring targets in a fast-paced environment.
• Experience hiring across technology and business roles.
• Strong experience working with global business stakeholders and managing geographically distributed hiring needs.
• Demonstrated flexibility to support global time zones and cross-regional collaboration.
• High attention to detail with strong process orientation and adherence.
• Experience working with audit, compliance, and governance frameworks within TA functions.
• Strong stakeholder management and communication skills.
• Experience with ATS platforms (e.g., Lever) and recruiting metrics.
• Exposure to process improvements and AI-enabled hiring tools is a plus.

What Success Looks Like:

• Consistent achievement of hiring goals with strong SLA adherence.
• High-quality hiring outcomes supported by structured processes.
• Strong recruiter team performance and capability development.
• Seamless collaboration with global stakeholders and high satisfaction levels.
• Strong compliance posture with audit-ready recruitment practices.
• Improved efficiency through process and technology adoption.