- Support: You deliver IT support in a modern cloud-based environment and assist your colleagues with their questions and technical problems
- Equipment: You provide suitable hardware and software solutions for our employees
- Documentation: You create and maintain documentation on our systems and support processes
- Education and Training: You have completed a 4-year degree program in Information Technology, an IT Support Internship, or have other appropriate training and certifications such as CompTIA A+, ITF+, or Tech+
- Professional Experience: You have 1+ years of professional experience
- Know-How: You have solid hands-on knowledge of Windows (Win11), macOS, and common workplace hardware such as printers and peripheral devices
- Skills: You are comfortable figuring things out with incomplete information or documentation. You are interested in, or are looking to learn more about, process automation
- Working style: You work reliably, independently and produce high-quality work
- Language skills: You have professional proficiency in English (proficiency in German or French is a plus)
- Ticket System: You help your colleagues to quickly and accurately resolve standard problems in the ticket system
- Documentation: You maintain and expand the documentation library and how-to articles
- Optimization: You contribute initial ideas for automation and process improvement
- Onboarding: You ensure the smooth onboarding of new EGYMees
- Modern Culture: Be part of a modern and international company culture where talent and passion are welcomed, heard, and part of the decision-making process
- Continuous Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
- Work-Life-Balance: Benefit from flexible working hours, hybrid working policy (3-4 office days), and 30 days of vacation per year
- Fit & Healthy: Train for free with EGYM Wellpass in several thousand sports and health facilities across Germany and/or use our in-house gym with EGYM products
- Flex Budget: Use €60 per month flexibly for public transportation and a meal subsidy
- Mentoring Program: Exchange knowledge and grow together across teams and locations through our self-organized mentoring platform
- Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
- Bike Leasing: Stay active and use our leasing bike offer on your way to work or in your spare time
- Subsidized Pension: Profit from our employer-subsidized pension
EGYM also offers subscription-based corporate wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health, leading to higher productivity and well-being.
EGYM's global headquarters are in Munich, Germany, with North American offices in Boulder, Colorado.
Apply with your documents (CV, salary expectations and earliest possible start date) and specify the job ID #1967.
Contact: Sven Bunkus
For further information: https://career.egym.com
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