CLINIC ASSISTANT
Company Name : The Good Healthcare Pte. Ltd.
Clinic Name : The Good Clinic
Location : 11A Boon Tiong Rd,#01-13 Singapore, 161011
Operating Hours :
Monday – Friday (8am - 2pm, 5pm - 8pm)
Saturday – Sunday (8am - 12pm)
Closed on Public Holiday
In this role, you will manage the clinic’s daily operations, ensuring efficient service delivery and high patient satisfaction.This role reports directly to the Medical Director.
- Open to SG / PR / WP
- Ability to speak Mandarin is an advantage as role involves communication with Chinese-speaking patients
- We welcome full-time applicants.
Responsibilities
- Patient registration and appointments management
- Perform simple triage and take measurements (temperature, weight, heigh)
- Handling enquiries (Calls, Email, Social media, SMS, WhatsApp)
- Billing, payments collection and reconciliation of financial transactions
- Process CHAS, Medisave and TPA claims, maintain records and track payments of TPA
- Assisting doctors with clinical procedures and administrative tasks
- Coordinate with external service providers, such as laboratories, imaging centres and specialist referral centres to arrange patient tests and procedures as required.
- Maintaining patient records in accordance with MOH guidelines
- Ensuring cleanliness and sterilization of clinic equipment and premises
- Stock management of medical supplies and consumables
Requirement
- Able to work independently and self-motivated.
- Patient obsession and focusing on bringing exceptional service to patients.
- A positive attitude and a genuine commitment at work
- Strong organisational abilities and attention to detail, capable of managing multiple tasks efficiently in a fast-paced setting.
- Able to work shifts and on weekends
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals, including patients, families, and colleagues.
- Computer savvy, able to use SGiMED Hummingbird
- Uphold strict confidentiality regarding patient information and medical records, in accordance with regulatory guidelines.
- Any other administrative duties as instructed by Medical Director
- Able to commence work immediately or within short notice. Training will be provided.