Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6-12 Months Rate: 650- 750 per day (Inside IR35 via umbrella) Location: Glasgow, Scotland - Hybrid Working (1 day per week onsite, rest remote working) We are seeking an accomplished Scotland based Contact Centre Operations Manager, to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combi...