Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone.
American healthcare is broken. Patients sit on hold, get lost in communication loops, and struggle to reach the right care. Everyone has felt it, and no one should have to.
Assort Health is the fastest-growing AI agents company in healthcare, and we are making access to care effortless, fast, and human.
Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.
Since launching in 2023, Assort has handled over 150M patient interactions across roughly 8,000 providers and cut average hold times from 11 minutes to 1. We resolve more than 98% of calls, schedule with 99% accuracy, and hold a 4.5 out of 5 rating across over 52K patient reviews. For the practices we serve that means real ROI, around $3.3M in added revenue per 100 physicians.
Our advantage compounds. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways, and it makes every agent we ship sharper than the one before. And we are growing fast. In 2025 we were a team of 15. Today we are a 150-person company with a 40-plus person engineering team, and we are on track to double again this year.
Revenue is up 15x in the last 15 months. We have raised over $100M at a $700M valuation, backed by Lightspeed and First Round, and we were named to the 2026 Enterprise Tech 30, the only healthcare AI company on the list, and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.
About the Role:
As a Solutions Specialist for AI Referral Management at Assort Health, you will sit at the intersection of product, sales, and AI operations — serving as the dedicated expert for our Referral Management product line. You will parachute into deals, bring deep domain credibility, and partner closely with our Referral Management Product Manager to ensure this capability gets sold and adopted effectively.
This is a high-visibility, high-impact role for someone who thrives in a fast-paced, early-stage environment and is passionate about both technology and healthcare. You will work directly with health systems, specialty practices, and our internal teams to ensure Assort's AI voice agents deliver measurable results in referral workflows.
What you’ll do:
Specialized Sales & Deal Support
Serve as the go-to product expert for Assort's Referral Management solution, engaging in active deals once referral management is in scope
Engage in sales conversations to deliver targeted demos, answer deep product questions, and drive conviction
Lead product demos and discovery calls tailored to referral coordinators, front-office operators, IT leaders, and clinical administrators
Support RFPs and technical evaluations with referral-specific product expertise
Product & Domain Expertise
Develop and maintain expert-level knowledge of referral management workflows and how Assort's platform integrates with EHRs (Epic, Athena, Nextech, etc.) to streamline referral processing
Act as the sales arm of the Referral Management Product team — functioning as a close partner to the PM and serving as the bridge between what's built and what gets bought
Stay current on the competitive landscape and emerging trends in AI-driven referrals and document processing
Feedback & Product Collaboration
Synthesize insights from customer and prospect interactions into structured, actionable product feedback for the Referral Management PM
Validate new referral features and capabilities before launch; contribute to shaping the roadmap based on deal learnings
Create and maintain product documentation, battlecards, FAQs, and customer-facing training materials specific to referral management
Cross-Functional Collaboration
Collaborate with Account Executives, Solutions Engineers, and other specialists to help drive customer engagements from initial discovery through to solution deployment.
Collaborate with Customer Success to support adoption and identify upsell opportunities within the referral management product line
What we’re looking for:
5+ years of experience in a Product Management, Solutions/Sales Engineer, or Sales role deeply focused on patient intake and scheduling or equivalent professional experience operating in healthcare
Strong understanding of healthcare referral workflows, including referral coordination, authorization, and specialist routing
Excellent communicator — able to translate complex AI/technical concepts for non-technical healthcare stakeholders
Experience with EHR platforms (Epic, Athena, Nextgen, or similar) and comfort navigating integrations and system workflows
Highly organized with the ability to manage multiple active deals and customer relationships simultaneously
Benefits & Perks for Assorties
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.
How We Work & What We Value
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.