Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone.
American healthcare is broken. Patients sit on hold, get lost in communication loops, and struggle to reach the right care. Everyone has felt it, and no one should have to.
Assort Health is the fastest-growing AI agents company in healthcare, and we are making access to care effortless, fast, and human.
Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.
Since launching in 2023, Assort has handled over 150M patient interactions across roughly 8,000 providers and cut average hold times from 11 minutes to 1. We resolve more than 98% of calls, schedule with 99% accuracy, and hold a 4.5 out of 5 rating across over 52K patient reviews. For the practices we serve that means real ROI, around $3.3M in added revenue per 100 physicians.
Our advantage compounds. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways, and it makes every agent we ship sharper than the one before. And we are growing fast. In 2025 we were a team of 15. Today we are a 150-person company with a 40-plus person engineering team, and we are on track to double again this year.
Revenue is up 15x in the last 15 months. We have raised over $100M at a $700M valuation, backed by Lightspeed and First Round, and we were named to the 2026 Enterprise Tech 30, the only healthcare AI company on the list, and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.
About The Role
We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.
You'll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.
What You'll Do
You'll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.
Ship Production AI Agents
Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
Build custom integrations with complex healthcare platforms
Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
Launch agents that handle thousands of real patient interactions daily
Solve Hard Technical Problems
Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
Build tooling and automation that makes every future implementation faster and better
Optimize agent performance in production using real-world data and customer feedback
Shape the Product
Partner directly with Product Engineering to influence platform direction based on what you learn in the field
Identify patterns across implementations that become product features
Work with Sales to scope technical requirements and demo capabilities to prospects
Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need
What We're Looking For
Required:
Strong software engineering background with a track record of shipping production code
Proficiency in Python
Experience with APIs, integrations, and working across multiple systems
Comfortable with ambiguity and building in fast-paced, high-stakes environments
Excellent communication skills—you can explain technical concepts to non-technical stakeholders
Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear
Passion for healthcare and improving patient access
Nice to Have:
Experience with healthcare systems (EHR, practice management, patient engagement platforms)
Previous work in customer-facing engineering, solutions engineering, or implementation roles
Familiarity with voice/telephony systems (Twilio, etc.)
Background in AI/LLM applications
Experience working with enterprise customers
Benefits & Perks for Assorties
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.
How We Work & What We Value
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.