Solutions Engineer

Assort Health · San Francisco

Ashby Posted Apr 20, 2026 First seen May 26, 2026

Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone.

American healthcare is broken. Patients sit on hold, get lost in communication loops, and struggle to reach the right care. Everyone has felt it, and no one should have to.

Assort Health is the fastest-growing AI agents company in healthcare, and we are making access to care effortless, fast, and human.

Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

Since launching in 2023, Assort has handled over 150M patient interactions across roughly 8,000 providers and cut average hold times from 11 minutes to 1. We resolve more than 98% of calls, schedule with 99% accuracy, and hold a 4.5 out of 5 rating across over 52K patient reviews. For the practices we serve that means real ROI, around $3.3M in added revenue per 100 physicians.

Our advantage compounds. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways, and it makes every agent we ship sharper than the one before. And we are growing fast. In 2025 we were a team of 15. Today we are a 150-person company with a 40-plus person engineering team, and we are on track to double again this year.

Revenue is up 15x in the last 15 months. We have raised over $100M at a $700M valuation, backed by Lightspeed and First Round, and we were named to the 2026 Enterprise Tech 30, the only healthcare AI company on the list, and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.

About the Role

You’ll work closely with customers, prospects, and internal teams to translate business goals into scalable AI architectures built on our platform and models. As a Sales Engineer, you’ll serve as a trusted advisor — bridging the gap between cutting-edge technology and real-world healthcare impact. You’ll identify opportunities, shape solutions, and ensure seamless deployment and adoption of AI that truly transforms patient access and engagement.

This is an ideal role for a deeply technical builder who’s excited about healthcare, data, and AI—someone who thrives in a fast-paced, mission-driven environment and enjoys helping complex organizations unlock value with intelligent automation.

This role reports to the Director of Solutions Engineering.

What You’ll Do

  • Act as a technical advisor and strategic partner to customers and prospects.

  • Lead complex demonstrations of Assort Health’s AI offerings, showcasing real-world value and scalability.

  • Partner with Sales to qualify new prospects and support existing customers on their journey to build and scale AI-driven healthcare solutions.

  • Provide high-value feedback to Product, Engineering, and Research teams to inform platform evolution and feature prioritization.

  • Create educational content and tooling to empower both internal teams and external partners.

What You’ll Bring

  • 2+ years of experience in pre-sales or solutions engineering within healthcare or electronic health record (EHR) environments.

  • Exceptional communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.

  • Proven ability to map business needs to technical solutions and drive consensus across multidisciplinary teams.

  • Strong engineering fundamentals with experience designing, building, or scaling production-grade systems or applications.

  • A strong sense of ownership, curiosity, and adaptability — eager to learn new skills and ensure both team and customer success.

  • Comfort operating in dynamic, high-growth environments, managing multiple priorities, and context-switching with ease.

  • Willing to travel up to 50% as needed.


Nice-to-Haves

  • Experience with voice AI technologies.

  • Familiarity with healthcare data formats (e.g., FHIR, HL7) or hospital operations.

  • Prior experience at a high-growth AI or healthcare technology startup with voice AI

Note: Compensation is determined based on a range of factors considered throughout the interview process, including experience, skills, and other relevant considerations.

Benefits & Perks for Assorties

  • 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

  • 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

  • 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

  • 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

  • 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

  • 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

  • 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

  • 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

  • 👵 401(k) – Build your retirement savings.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.