Sales Coordinator Hilton Garden Inn Louisville East Franchise

Located in the heart of Louisville’s East End, the Hilton Garden Inn Louisville East offers modern accommodations, flexible meeting space, elevated food and beverage experiences, and exceptional hospitality for both business and leisure travelers. Our hotel is known for delivering a welcoming guest experience, strong service culture, and a team-driven environment focused on excellence.

The Commercial Team at the Hilton Garden Inn Louisville East is currently seeking a Part-Time Sales Coordinator to join our award-winning property. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in supporting a high-performing sales team. Bring your professionalism, creativity, and passion for hospitality to a dynamic team dedicated to creating memorable guest experiences.

Shift Pattern: This role is primarily Monday - Friday 8:00am – 4:00pm with the occasional ability to be flexible with their time to accommodate any client engagement events and site inspections.

What will I be doing?

As a Sales Coordinator, you will provide support to the Executive Leadership Team, Director, Sales Managers and clerical support including word- processing, typing, e-mailing, filing, data-entry, Excel spreadsheets, copying, corresponding, answering telephones, processing mail, taking notes, making travel arrangements and performing other general office duties.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Receiving and distributing all leads that come through via phone, email, or sites
• Generate proposals, contracts, and diagrams in support of the Sales Managers
• Understand fully the hotel amenities, packages and promotions
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales managers and directors to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and assist with site visits
• Assists on special projects as needed
• Serve as a liaison between the Front Office Team and Commercial Team.

To succeed in this role, you should have:

• 1+ years of administrative or recent college graduate looking to get into hospitality sales
• Proficiency in Microsoft Office
• Work experience in full service hotels

Preferred Qualifications:

• Experience in sales, catering, or events
• Knowledge of the hotel industry
• Familiarity with Delphi

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline



In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• Urgency