The required experience is considered difficult to find, as it involves specific knowledge of container planning within the Port of Rotterdam, including familiarity with port operations, terminal procedures, and systems such as Portbase. Additionally, experience with handling shipping line documentation is essential, which requires accuracy and practical experience beyond general administrative or logistics roles.

About the company and the role
Auto America B.V. is an international logistics company specialized in the import, handling, and distribution of vehicles from overseas markets such as the United States and Canada. Operating near major ports like Rotterdam, we manage complex logistics flows involving containers, vehicle processing, and international transport in a fast-paced and dynamic environment.

As a Container Planner / Customer Service Assistant, you are responsible for coordinating container pick-ups and unloading schedules, handling shipping documentation, and maintaining contact with terminals, transporters, and customers. You play a key role in ensuring that daily operations run smoothly and efficiently.

Challenges of the role
This position requires strong planning skills and the ability to work under time pressure within the complex environment of the Port of Rotterdam. You will deal with changing schedules, strict port procedures, and detailed documentation requirements.

The role is challenging due to the need for specific knowledge of port operations, experience with systems such as Portbase, and communication with international partners in multiple languages. Accuracy, flexibility, and problem-solving skills are essential to succeed in this position.