Customer Service Executive Birmingham City Centre 25,000 - 30,000 Per Annum Hours: 12pm–8pm or 2pm–10pm (Mon–Fri) Key Duties: Central customer support role handling inbound calls, queries, deliveries, returns, and order issues Own customer cases end to end, working with warehouse and sales teams to resolve problems quickly Pre and post-sales activity Make outbound calls to re-engage lapsed customers, support key accounts, and promote products Ma...